Last Updated: 29th January 2026
Common Porch (“Common Porch,” “we,” “our,” or “us”) is an application developed and operated by CareFlick, Inc. (“CareFlick,” “Parent Company”). CareFlick builds technology focused on connection, engagement, and wellbeing, particularly for older adults and caregivers.
This Privacy Policy explains how we collect, use, share, and protect information when you use the Common Porch mobile application, web application, AI-powered features, and related services (collectively, the “Services”).
By using Common Porch, you agree to the practices described in this Privacy Policy.
1. About Common Porch
Common Porch is a daily engagement and companionship platform that uses AI-powered community managers—realistic, human-like avatars capable of conversational interaction and visual understanding—to help users stay connected, engaged, and supported in everyday life.
Common Porch is not a medical, healthcare, legal, financial, or emergency service and is not intended to replace professional advice or human judgment.
2. Who We Are
Application: Common Porch
Developer & Parent Company: CareFlick, Inc.
Contact Email: support@careflick.com
Website: www.careflick.com
CareFlick is responsible for the development, operation, and data practices of Common Porch.
3. Information We Collect
We collect only the information necessary to provide, personalize, and improve the Common Porch experience.
a. Information You Provide Voluntarily
This may include:
Name or nickname
Email address
Profile preferences (interests, language, interaction style)
Messages, conversations, or content shared with AI community managers
Feedback or support communications
b. Visual & Interaction Data (Optional)
If you enable camera-based features:
Visual cues such as gestures, objects, or general environmental context may be processed
Visual data is used only to enhance real-time conversational relevance and engagement
We do not use visual data for identity verification, facial recognition, surveillance, advertising, or user tracking.
Visual data is processed ephemerally where possible and retained only as necessary for functionality, personalization, and security.
c. Information Collected Automatically
Device and app information (device type, OS version, app version)
Usage data (features used, interaction patterns, session frequency)
Log and diagnostic data (IP address, crash reports, performance metrics)
4. How We Use Your Information
Information is used solely to improve your experience with Common Porch.
We use data to:
Personalize conversations and interactions
Enable AI community managers to respond more naturally and contextually
Provide features such as games, news updates, reminders, and tech assistance
Improve performance, reliability, and safety
Respond to support requests
Prevent misuse, abuse, or security threats
We do not sell personal data.
We do not use data for advertising or third-party marketing.
AI Features, Transparency & Limitations
5.1 AI-Powered Community Managers
Common Porch uses artificial intelligence (“AI”) to power realistic, human-like avatars that:
Hold natural conversations
Facilitate games and daily engagement
Share general news and publicly available information
Set reminders for tasks or medications
Provide general technology help and troubleshooting
Search the internet upon user request
Users always interact with AI systems, not real humans.
AI does not possess awareness, emotions, or intent, and responses are generated automatically based on inputs, preferences, and context.
5.2 Vision & Camera-Based Features
When enabled by the user:
Camera-based features allow AI to process visual cues (e.g., gestures or objects)
Vision processing is used only to enhance conversational relevance in real time
Explicitly excluded uses:
No facial recognition
No identity verification
No surveillance
No profiling or advertising
No cross-session visual tracking
Camera features are optional and can be disabled through device or app settings.
5.3 AI Safety Boundaries
To protect users:
AI systems are designed to avoid providing medical, legal, financial, or emergency advice
Certain queries may trigger safe responses or redirection
AI outputs are monitored and improved over time to reduce harmful or misleading responses
All AI interactions are provided for general engagement and informational purposes only.
6. No Medical or Legal Advice
Common Porch does not provide:
Medical, clinical, diagnostic, or treatment advice
Legal or financial advice
Emergency or crisis services
Users should consult qualified professionals for any medical, legal, financial, or emergency needs.
7. Personalization & Automated Processing
Data collected through interactions is used to:
Learn user preferences
Improve conversational tone, pacing, and relevance
Enhance continuity across sessions
Personalization does not involve automated decision-making with legal or significant personal impact.
8. Data Sharing
We share data only in limited circumstances:
a. Service Providers
Trusted vendors may process data on our behalf for:
Cloud infrastructure and hosting
Analytics and performance monitoring
Security and fraud prevention
Customer support
All providers are contractually obligated to protect data and use it only for authorized purposes.
b. With CareFlick
As the parent company, CareFlick may access data strictly to:
Operate and maintain Common Porch
Improve AI systems and reliability
Ensure security, compliance, and quality
c. Legal Obligations
We may disclose information if required by law or to protect the rights, safety, or security of users or others.
9. Data Retention
We retain personal data only for as long as necessary to:
Provide the Services
Support personalization and continuity
Meet legal, regulatory, or security obligations
Users may request deletion of their data at any time.
10. Security, HIPAA Alignment & Certifications
CareFlick maintains an organization-wide information security program that includes:
Administrative, technical, and physical safeguards
Role-based access controls
Encryption of data in transit and at rest where appropriate
Continuous monitoring and security reviews
ISO/IEC 27001 Certification
CareFlick is ISO/IEC 27001 certified, demonstrating adherence to internationally recognized information security management standards.
HIPAA Alignment
While Common Porch is not a healthcare service, CareFlick follows HIPAA-aligned privacy and security practices where applicable, including safeguards designed to protect sensitive information.
No system can guarantee absolute security, but we continuously work to protect user data.
11. Children’s Privacy
Common Porch is not intended for children under 13. We do not knowingly collect personal data from children.
If such data is identified, it will be deleted promptly.
12. Your Rights & Choices
Depending on your location, you may have the right to:
Access your personal data
Correct or update information
Request deletion of your data
Object to or restrict certain processing
Withdraw consent where applicable
Requests can be submitted to: support@careflick.com
13. International Users
Common Porch may be used globally. Data may be processed in countries where CareFlick or its service providers operate. Appropriate safeguards are implemented for international data transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be communicated through the app or other appropriate means.
Continued use of Common Porch after updates constitutes acceptance of the revised policy.
15. Contact Us
For questions or concerns about privacy:
CareFlick, Inc.
Email: support@careflick.com
Website: www.careflick.com