Frequently asked questions

Careflick’s AI companions are intelligent, human-like virtual avatars that engage seniors through voice and video conversations. They offer companionship, mental stimulation, and assistance in daily tasks.

Currently, companions are available in English, Hindi, Japanese, and Spanish. More languages will be added soon.

Yes, users can choose from multiple companions with distinct personalities and tones - some are cheerful and energetic, others calm and empathetic - customizable to the user's preferences.

The app works on smartphones and tablets, and is available on both the Apple App Store and Google Play Store.

The app is currently available in Australia, Canada, India, Mexico, Singapore, United Arab Emirates and United States

The AI companions can:
Have personalized conversations based on user interests and moods.
Detect low moods and respond with empathy.
Remind about medications and tasks through voice or video.
Play quizzes, memory games, and trivia for cognitive stimulation.
Integrate with WhatsApp and text messages to provide daily check-ins and reminders (on select plans).

Yes. The companion continuously learns the user’s preferences, habits, and mood patterns to improve personalization.

Yes. Depending on your subscription plan, you can access voice-only or video call capabilities.

We offer region-specific introductory pricing plans.

Yes, we offer a 30-day free trial

Yes, you can switch plans or cancel your subscription anytime through the app.

Download the app, enter a few details to personalize the experience for yourself or your loved one, select a plan, and choose a companion to get started. You can also manage reminders, check-ins, and calls remotely through the app.

Yes, an internet connection (Wi-Fi or mobile data) is required for voice and video calling.

Yes. You can chose to share wellness updates and reminder logs via Email or WhatsApp or SMS with family members as well as other caregivers .

Absolutely. The system is designed with safety guardrails, clarity, and gentle engagement in mind. It helps reduce loneliness, encourage routine, and provide stimulation.

Yes. We follow strict data protection protocols and never share user data without consent. We ensure that the user has granular control over their data on our app.

You can reach us via the in-app support message box or email us at support@careflick.com.

We offer demo videos inside the app.